Privacy Policy

1.1 Information you provide

We may collect information you provide when you contact us, request a quote, book a call, or fill out a form, such as:

• •Name
• •Email address
• •Phone number (optional)
• •Company name and website (optional)
• •Message content and project details
• •Any files or documents you share with us

1.2 Information from service delivery (client projects)

If you become a client, we may collect and process information needed to deliver automation services, such as:

• •Details about your workflows and business processes
• •Tool settings and configuration details
• •Integration tokens or API keys (when required)
• •Logs and error reports from workflows we build for you

Important: We do not ask for passwords. If a platform requires access, we use official connection methods (for example OAuth) when available.

1.3 Information from connected tools (only with your approval)

When you ask us to connect your tools (for example CRM, email platforms, forms, e commerce, or chat tools), those tools may provide data to complete your requested automation, such as:

• •Contact records and lead details
• •Form submissions and messages
• •Order data (for e commerce)
• •Support tickets and conversation history
• •Calendar booking information

We only use this information to deliver and maintain the workflows you request.

1.4 Website usage data

When you visit our website, we may collect:

• •IP address (may be used to estimate location)
• •Browser type and device information
• •Pages viewed and actions taken on the site
• •Referring page and approximate timestamps

We use information to:

• •Respond to inquiries and provide quotes
• •Schedule calls and communicate with you
• •Deliver automation services and support
• •Set up and maintain integrations you request
• •Monitor workflows, troubleshoot issues, and improve reliability
• •Create documentation, reports, and project updates
• •Improve our website and understand usage patterns
• •Protect against fraud, spam, and abuse
• •Meet legal or regulatory requirements when needed

Depending on your location, we process personal data under one or more of these bases:

• •Your consent (for example newsletter sign up)
• •Contract performance (to deliver services you request)
• •Legitimate interests (to run and improve our business, keep systems secure)
• •Legal obligations (when required by law)

We do not sell your personal information. We may share information only when needed for the purposes described above, such as:

• •Service providers that help us operate (hosting, analytics, email, scheduling)
• •Automation and integration platforms you choose to use (for example Zapier, Make, n8n)
• •Payment providers (if you pay by card or online invoice)
• •Professional advisers (legal, accounting) when necessary
• •Law enforcement or regulators if required by law

We share the minimum information needed and expect service providers to protect it.

We may use cookies and similar tools to:

• •Keep the website working properly
• •Remember preferences
• •Measure site traffic and performance

You can control cookies through your browser settings. Disabling cookies may affect some site features.

We keep personal information only as long as needed to:

• •Respond to your request
• •Provide services and support
• •Maintain records for business and legal purposes

Client project data and workflow logs may be retained for ongoing support and troubleshooting, unless you request deletion or the contract ends, subject to legal requirements.

We use reasonable safeguards to protect information, such as:

• •Access controls and limited permissions
• •Secure storage for sensitive configuration data
• •Keeping internal access restricted to authorized team members

No method of storage or transmission is 100% secure, but we work to reduce risk and respond quickly to issues.

Depending on your location, you may have rights to:

• •Request access to the personal information we hold about you
• •Request correction of inaccurate information
• •Request deletion of your information (subject to legal and contract requirements)
• •Object to or restrict certain processing
• •Withdraw consent (for example marketing emails)

To make a request, email: contact@getsetdigital.agency. You can also unsubscribe from marketing emails using the link in the email.

Our website and services are not intended for children under 13 (or under 16 in some regions). We do not knowingly collect information from children. If you believe a child has provided information, contact us and we will delete it.

If you access our website or services from outside the country where we operate, your information may be processed in other countries where our service providers are located. We take steps to protect information during transfers when required.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will show when changes were made. Continued use of our website after updates means you accept the updated policy.

If you have questions about this Privacy Policy or how we handle data, contact: GetSet Digital Agency Email: contact@getsetdigital.agency Website: getsetdigital.agency